Unable to add a profile picture – help

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  fossil5400 · Member · Oct 18, 2021 at 4:36 pm

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  I have tried repeatedly to add a profile pic. I have chosen a few different names which none seem to be acceptable to word press or OTHER. Why can I not add a profile picture ?

  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Oct 19, 2021 at 8:30 am

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  Hi there,

  WordPress.com user Gravatar for user profile pictures, but it appears your Gravatar profile has been disabled. That’s why you can’t upload any new pictures.

  Go to https://gravatar.com/ and log in using your WordPress.com account. That should take you to the page at https://en.gravatar.com/accounts/disabled. Click the button there to re-enable your account, and you should be able to make changes to your profile picture again.

  https://en.gravatar.com/support/deleting-accounts/