Unable to add categories
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There seems to be a bug in my application that prevents me from adding a category to posts. I can add the category in Posts-> Category and under individual Posts, however, whenever I click save, the new category I created just disappears. I cannot get the category to remain. I have disabled all plugins (Not the cause), switched to the default theme (Not the cause), tried in different browsers e.g. Firefox (Not the cause), I am the admin and have permission to create categories (Not the cause), not a new website as I know this issue was sometimes the cause of a new website (Not the cause). I have gone through a bunch of things to fix the issue and with no resolve. Can you provide anymore insight on this or some steps I can do to fix/locate the issue.
WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hi there, what’s the address of the site you’re working on? Once we know that we can point you in the right direction for support.
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I did include this in the original report but I guess it didn’t show up
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I’m afraid that we can’t help directly because your
thecbagroup.comsite is not hosted with WordPress.com. In turn, we’re unable to take a closer look at your site.It looks like your host uses the open-source WordPress.org software, which differs from the managed hosting offered on WordPress.com. The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
Otherwise, you may want to contact Bluehost for further support.
I hope that points you in the right direction.
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