Unable to add new Gravatar

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  sukisan · Member · Aug 27, 2015 at 3:57 pm

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  Hey,

  when I try to upload a new Gravata image, the image fails to load on the crop step. This is due to a wrong URL. In the preview the image is shown and referenced via https://secure.gravatar.com/userimage/6148409/b174f968ede7bd94c2803911a8ef6051?size=512

  On the crop step the URL is https://secure.gravatar.com/userimage/6148409/b174f968ede7bd94c2803911a8ef6051.jpg?size=512

  Thanks

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  timethief · Member · Aug 27, 2015 at 7:59 pm

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  That’s strange so please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  sukisan · Member · Aug 27, 2015 at 8:08 pm

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  all done (modlook was already there when I checked, however I didn’t add it)

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  timethief · Member · Aug 27, 2015 at 8:13 pm

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  I added it as well as providing the instructions and the support link so you knew how to do that in the future when Staff help is required. :)

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  sukisan · Member · Aug 27, 2015 at 9:03 pm

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  It’s working now…

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  timethief · Member · Aug 27, 2015 at 9:04 pm

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  I still see http://en.gravatar.com/sukisan but it can take a few days before new gravatars display.

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  supernovia · Staff · Aug 27, 2015 at 9:39 pm

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  @sukisan , actually either URL works for me and should work there too. If you had to do anything special to make it work, let us know. Cheers!