unable to add pics to my post from the media library

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  ramaterraincognita · Member · Mar 2, 2018 at 7:15 am

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  I am unable to add pics to my post from the media library both through individual and gallery inserts. Kindly look into it. Please let me know if there is anything I can do from my end.

  The blog I need help with is: (visible only to logged in users)

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  mommyhive · Member · Mar 2, 2018 at 7:57 am

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  Hi there,

  Could you please let me know what message do you get when you try to add images to your post from media library?

  As you have set your site as private, I am tagging this question with the modlook tag on the Tags section of the sidebar. So this thread gets the staffs attention.

  Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Thank you.

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  ramaterraincognita · Member · Mar 2, 2018 at 8:32 am

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  Hi Rishaan,

  Sure. Thanks. Hope to hear from them soon.

  When I try to add the images, the Insert button for the individual insert and the continue button for the gallery insert are not clickable. I dont get any message.

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  fstat · Staff · Mar 2, 2018 at 8:43 am

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  Hi there,

  This looks like a browser issue. Please try the following things:

  – Clear your browser’s cache
  – Force refresh the page
  – Log-out from your WordPress.com account and log-in again.

  If that doesn’t work then please check your browser settings or use another browser. You can read more about how to troubleshoot your browser issues here:

  Solve Common Browser Issues