Unable to buy the site redirect plugin

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  grantwatch · Member · Jun 1, 2015 at 4:12 pm

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  I am unable to buy the Site Redirect plugin, I paid 3 times using credit card and PayPal the the payment screen is redirecting to itself and the payment did not went through.
  I am used Google Chrome browser.

  The blog I need help with is: (visible only to logged in users)

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  musicdoc1 · Member · Jun 1, 2015 at 4:28 pm

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  Site Redirect is an upgrade that can be purchased from the WordPress.com Store, here: https://store.wordpress.com/premium-upgrades/redirect/. Where did attempt to purchase the “Site Redirect plugin?”

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  grantwatch · Member · Jun 1, 2015 at 4:36 pm

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  I got failed 3 times in WordPress the Store 2 x with my credit card and once through paypal.
  for me this is the URL – https://grantwatch.wordpress.com/wp-admin/admin.php?page=domains
  “Choose a Payment Method” screen.

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  musicdoc1 · Member · Jun 1, 2015 at 5:31 pm

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  I’ll tag the topic for staff attention.

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  rachelmcr · Member · Jun 2, 2015 at 3:19 pm

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  Hi there,

  Can you please use the link musicdoc1 mentioned to try to purchase that site redirect:

  Redirect [Redirects to Site Redirect Support Page]

  If you have a problem with that link, please let me know where the problem happens and exactly what is going wrong, and I can take another look at it for you.

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  grantwatch · Member · Jun 2, 2015 at 4:29 pm

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  Hi rachelmcr,

  I wish I could attached the screenshots here, but there is not option for attachment.

  1. I am using this link only, when I open this link – https://store.wordpress.com/premium-upgrades/redirect/

  2. It will redirect to – https://grantwatch.wordpress.com/wp-admin/paid-upgrades.php?page=domains&action=prompt_for_redirect&ref=store-wordpress-com

  3. After enter a new blog URL, it will redirect to confirmation page – https://grantwatch.wordpress.com/wp-admin/admin.php?page=domains

  4. When I click on “Yes, redirect it!” button then it will redirect to – https://grantwatch.wordpress.com/wp-admin/admin.php?page=domains
  This page will show the payment method.
  I tried 3 times by paying using Credit Card and PayPal, but after click on “Purchase Site Redirect” button nothing happens and it gets redirected to the same page.

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  rachelmcr · Member · Jun 2, 2015 at 5:09 pm

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  Thanks for that explanation, and sorry for the trouble with that! It sounds like something could be going wrong with the payment details. I’m sending you an email with more details to help you make that payment — please let me know here if you don’t get that email from me.

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  grantwatch · Member · Jun 4, 2015 at 5:39 pm

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  Hi Rachel,

  Thanks for you email, we made the payment.
  Please redirect the site to http://www.grantwatch.com/blog/

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  rachelmcr · Member · Jun 5, 2015 at 10:18 am

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  Thanks for letting me know! I set up your Site Redirect, so now whenever someone visits your WordPress.com address https://grantwatch.wordpress.com/ they will be redirected to http://www.grantwatch.com/blog/.

  Please let me know if I can do anything more to help with that. :)