Unable to cancel a premium theme

• 

  ahsinistrah · Member · Oct 21, 2014 at 12:02 am

  • Copy link
  • Add topic to favorites

  Trying to cancel a premium theme and modal dialogue gives no option to do so. Screenshot: https://www.dropbox.com/s/ci9f620bdhsdk0x/Screen%20shot%202014-10-20%20at%204.58.13%20PM.png?dl=0

  The blog I need help with is: (visible only to logged in users)

• 

  pmciano · Member · Oct 21, 2014 at 4:53 pm

  • Copy link

  @ahsinistrah

  I’ve removed and refunded your Premium Theme, as requested. Please keep in mind that it takes 1-2 weeks for the transaction to show up on your financial statement.

  If you have any more questions regarding this transaction, let me know :-)

• 

  ahsinistrah · Member · Oct 21, 2014 at 6:44 pm

  • Copy link

  Thank you 🙌

• 

  pmciano · Member · Oct 21, 2014 at 6:54 pm

  • Copy link

  @ahsinistrah

  You’re welcome!

  If you have any other questions regarding WordPress.com, please let us know :-)