Unable to cancel domain

  • Unknown's avatar
    ibnyahyaabeckham · Member ·

    I would like to cancel a domain that I purchased recently, but the my upgrades button in my store takes me to a 404 page on my blog

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there, I’d be happy to help you with this.

    You should be able to access your My Upgrades page at this link:
    https://lifeandstudyinegypt.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    However, if you are having trouble accessing that link, I can cancel the domain for you.

    If we cancel your newly-registered domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again once canceled.

    If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

    For more information on using the domain elsewhere, please see:
    http://en.support.wordpress.com/domains/domain-management/

    However, if you don’t want this domain at all, you can cancel it for a full refund since you purchased it within the last two days. If you are sure you would like to cancel your domain lifeandstudyinegypt.com, please reply to this forum post to confirm.

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