Unable to cancel private whois (domain transfer)

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  wearepueblo · Member · Feb 7, 2011 at 12:56 am

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  Hi all,

  I’m trying to transfer my domain to another domain registrar to move the entire blog. However in the process moving it to namecheap, it says I need to cancel the private whois. When I click on it from the dashboard, it says error and to contact support. We I try to cancel it from the manage domain interface (the one you click from the WP domain management page) it doesn’t do a thing.

  I’m unsure how to proceed if wordpress and their domain management 3rd party won’t release the private info required by the new domain registrar.

  Any help would be appreciated.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 7, 2011 at 1:31 am

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  Please contact Staff http://en.support.wordpress.com/contact/

  Reference link:
  http://en.support.wordpress.com/domain-mapping/cancel-domain/