Unable to cancel theme for second blog
-
I have 2 blogs, the second one I purchased a custom theme for. Now I am being billed for another year and want to cancel. But I can’t even find an ‘appearance’ tab on this second blog’s dashboard, let alone access any account/billing/upgrade information for it. All of that simply applies to my first blog. Any ideas?
-
So, first off, are you sure that it was a theme purchase? Themes are one time purchases and would not have been rebilled.
Secondly, I am not seeing any history of a theme purchase on the user account that you are posting from. So it seems likely that you ended up with a second account somehow.
What is the URL of the site that you purchased the upgrade for?
-
-
Hi rootjosh and thanks for looking at this. I’m sorry I made a mistake, it was a custom design (CSS) upgrade purchased for diminutivegoats.wordpress.com (this was just an experiment and kept ‘private’ – let me know if you need me to make it public).
Ironically if I go to that blog I can’t even find an ‘appearance’ tab on the dashboard, let alone the custom design panel so I don’t know what’s going on. But in any event, I received a message from paypal notifying me that a further annual payment of $30 is due to be taken soon. As I don’t really need the CSS upgrade I just want to cancel it, but can’t see how. Any thoughts gratefully received!
-
….ok, looking over your messages I worked out where I was lost. It’s not ‘my’ blog, but my husband’s. I obviously only have ‘write’ access to it so the dashboard is not complete. I’ve logged in as him and managed to cancel the upgrade so all is well.
This is the problem with being married.
Many thanks !
-
That was exactly the issue! Good work sleuthing.
This is the problem with being married.
I figure I’m in good shape if the only thing my wife is annoyed about is mixing up our blog logins!
In any case, all joking aside, I’m glad you got it sorted out.
- The topic ‘Unable to cancel theme for second blog’ is closed to new replies.
WordPress.com Forums 