Unable to change admin email

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  thesbgreport · Member · May 22, 2022 at 11:03 pm

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  Hi, I’m attempting to change the login email of my website to a different email, however i’m not getting the verification email sent to the email.

  The blog I need help with is: (visible only to logged in users)

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  thesbgreport · Member · May 22, 2022 at 11:07 pm

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  Edit: I meant the admin email of my website, not the login email. Sorry for confusion

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  kokkieh · Staff · May 23, 2022 at 5:34 am

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  Hi there,

  Are you speaking of the admin account email for http://thesbgreport.com/?

  That site is built using the open source WordPress.org software, and isn’t hosted on our servers. So that confirmation email isn’t sent from us, but directly from your site itself.

  If the emails aren’t being sent, it could be due to configuration problem on your server, so you’ll likely need your hosting provider’s help to fix things, though in some cases just installing a SMTP plugin also does the trick. But the people over in the WordPress.org forums are in a better position to help you troubleshoot the exact cause and give advice on how to fix this.

  https://wordpress.org/support/forums/