unable to change email address
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I’m attempting to change my email address from (email visible only to moderators and staff) to (email visible only to moderators and staff) (http://djordanredhawk.com)
The program refuses to accept the change, though I can change just about everything else with my account.
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Have you confirmed the email address change by clicking on the confirmation link sent to the updated email address?
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It won’t go that far. When I save the changes, it tells me an error occurred. No emails are sent to either address.
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Hi there,
When you update your email address you have to choose an email address that isn’t already linked to a WordPress.com account. (Each account has to use a unique email address.) If the email address is already linked to another account, it won’t be accepted.
If you need, you can reset the password for a WordPress.com account by entering the email address in this form:
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rachelmcr, thank you! That’s exactly what the problem was. It never occurred to me that I’d created an earlier account.
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