Unable to change email address linked with Admin-panel of awesomemart.org

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  awesomecontentcreators · Member · Oct 28, 2020 at 9:24 am

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  Hello

  I’m unable to change the email address linked at http://www.awesomemart.org/wp-admin for retrieval of password for Wp-admin.

  Please guide me with the steps at (email visible only to moderators and staff), or arrange a screen-sharing session with you please via Anydesk.

  Regards
  Anita
  Awesome Creators
  [redacted by staff]

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  staff-mckluskey · Staff · Oct 28, 2020 at 2:00 pm

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.