Unable To Change Email Address Under Account Settings
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As per the title, I am unable to change my registered email address under my account settings. Attempts to alter the registered email give me a red bar that read “There was a problem saving your changes.” Any help would be greatly appreciated. Thanks!
The blog I need help with is: (visible only to logged in users)
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I’m sorry this is happening.
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog.
Update your email address here https://wordpress.com/me/account
Scroll down to Email Address and be sure to click the Save Account Settings link after you change it.
Relevant support docs are at:
https://en.support.wordpress.com/email-address/
https://en.support.wordpress.com/email-notifications/See here please Issues Changing your Email Address see here https://en.support.wordpress.com/email-address/#issues-changing-your-email-address
Have you more than one username account?
Have you used that email address to register another username account with?
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@ οὔτις :
Can you email us, and we can sort this out for you privately?
help@wordpress.com
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