Unable to change name server

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  bookani · Member · Feb 11, 2015 at 1:07 pm

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  Hi support team! I’m trying to change the name server for my domain “bookani.com”. I couldn’t follow your documentation on the matter because the option “Name Server” is not showing for me when I’m editing the domain.

  I was able to change the A, AAAA and MX records for the domain but the settings don’t seem to have been applied yet. I’m guessing that’s because of an incorrect name server setting?

  Thanks for your help!

  The blog I need help with is: (visible only to logged in users)

• 

  pmciano · Member · Feb 11, 2015 at 4:51 pm

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  @bookani

  It looks like your domain is not pointing to WordPress.com name servers yet:

  http://en.support.wordpress.com/domain-helper/?host=bookani.com

  Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  For more information, please visit the help documentation provided by the registrar and our support page:

  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  If I’ve misunderstood the issue, or if you have any other questions, please let me know.