Unable to change nameservers

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  athomewithrebecka · Member · Nov 14, 2013 at 3:30 pm

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  I’m trying to change my name servers to redirect to Hostgator. I have logged into my wp.com account where I have purchased my domain name athomewithrebecka.com. I’m unable to get the option for changing DNS from my dashboard as shown in the tutorial. The only option I get is to “add domain to blog”. After trying this option I get this message…”This domain has already been mapped to a WordPress.com blog.”
  How do I change the nameservers so I can register my site with Hostgator.

  The blog I need help with is: (visible only to logged in users)

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  athomewithrebecka · Member · Nov 14, 2013 at 3:56 pm

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  I am self-hosted by wp but they are not helping me. Keep telling me I need to talk to you!

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  athomewithrebecka · Member · Nov 18, 2013 at 7:12 pm

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  I know I have asked this question before however, has never been fully answered and my nameservers have never been redirected to my hosting sites.

  Each time I’ve tried to change the nameservers I have gotten too frustrated and given up
  Here is the problem:

  I purchased my Domain name from WordPress several years ago athomewithrebecka.com
  original URL: http://athomewithrebeckadotcom.wordpress.com/
  ns1601.websitewelcome.com
  ns1602.websitewelcome.com

  The site is still there but I cannot access the dashboard.

  1. because I don’t have the username or password?
  2. the site is not accessable?
  3. there is some sort of conflict having both accounts

  I can see the site after searching the URL, I can access Manage my Blogs, it redirects me to the another account http://athomewithrebeckatest.wordpress.com/wp-admin/
  which houses some of my photos.. I can access the STORE-Domains, then Add Domain to blog, I get this reply when I try to add the domain: “This domain has already been mapped to a WordPress.com blog.”

  I thought this was the dashboard I needed to make the nameserver changes, from the issues I faced above and as far as I can tell, it’s not! I think I need the original account reactivated, a new password and username???

  I have already followed all of the instructions given to my by your staff which I greatly appreciate however, I’m stuck once more in limbo without access to redirect my nameservers.

  My new nameservers at Hostgator
  ns8187.hostgator.com
  2nd Nameserver:
  ns8188.hostgator.com

  I really need assistance!! Please help!
  Rebecka

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  athomewithrebecka · Member · Nov 19, 2013 at 9:34 pm

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  Bumping this to the top again, no answer in 5 days! I need help please!