Unable to change password

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  braunshizzle · Member · Dec 6, 2021 at 1:20 am

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  When I go to Security > Password in my account, and enter a new password the ‘Save password’ button is still grayed out ? If I manually remove the disabled attribute and click submit I get There was a problem saving your password. Please, try again.

  If I look at the HTTP request it returns an Unauthorized HTTP status code and error. Why can’t I change my own password, I’m logged in?

  The blog I need help with is: (visible only to logged in users)

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  braunshizzle · Member · Dec 6, 2021 at 1:23 am

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  Update: able to reset my password via forgot my password but still I should be able to do it while being logged in.

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  kokkieh · Staff · Dec 6, 2021 at 6:50 am

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  Hi there,

  Is this at https://wordpress.com/me/security?

  I’m able to save a password without issues on that page on my end.

  Please check if clearing your browser cache, disabling browser add-ons, or using a different browser helps – it could be that something in your browser is blocking the network request that checks if the password is allowed before enabling the button.

  https://wordpress.com/support/browser-issues/

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  braunshizzle · Member · Dec 6, 2021 at 4:06 pm

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  Yes that’s the page. I’ve cleared cache, tried in incognito mode, tried in another browser, same issue. Heck I’ve tried another ISP/computer entirely on a different network.

  I’m not going to worry about it anymore since I was able to find a workaround.