Unable to change site url

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  gmalakz · Member · Oct 16, 2020 at 7:57 pm

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  I want to change my website’s name and URL but after making the change the page has not opened. I keep receiving the message ‘the site took too long to respond’. Can you please tell me what to do?

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  mishkausa · Member · Oct 16, 2020 at 8:13 pm

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  Hello there! What website URL do you need help with?

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  gmalakz · Member · Oct 16, 2020 at 8:18 pm

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  Hi! The original URL was livesmartandwell.com
  I need to change it into thegrownlife.com

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  gmalakz · Member · Oct 16, 2020 at 8:19 pm

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  The original URL was livesmartandwell.com
  I need to change it into thegrownlife.com

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  staff-ozmodiar · Staff · Oct 17, 2020 at 6:20 am

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  staff-ozmodiar · Staff · Oct 17, 2020 at 7:50 pm

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  Also, here is a nice walkthrough to set up a free WordPress.com site in case you need a hand:

  Hi there,

  Here are visual instructions on how to create a free .wordpress.com site:

  

  Step 1: Select email, username, and password.

  Step 2: select Blog for a .home.blog free site or Business for a .wordpress.com site.

  Step 3: Select the Topic of your site.

  Step 4: Type in the Title of site (optional).

  Step 5: Type in the full, exact site address you want including the .wordpress.com or .home.blog subdomain (ex: freeexamplesite.wordpress.com, freeexampleblog.home.blog). The first option should be the free site that you manually typed in. Click select next to that option.

  Step 6: At the very top, click the link that says: start with a free site.

  Then, your free site should be created!

  Please follow those steps and if you have any questions, let us know.

  Thanks!