unable to change the appreance.
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I want to update my sites look with Moderna theme. Gemstones was not my preferred theme.
Correct account: Yes
The blog I need help with is: (visible only to logged in users)
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Hi there,
Are you on the Business or Ecommerce plan? If you are not able to update your new theme, staff should be able to assist you to install and activate. However, please note that they cannot assist with extensive troubleshooting for themes , as these are third party themes not developed by WordPress. They can only assist with general troubleshooting issues. If the issue persists, you may have to contact your third party theme provider.
Best of luck.
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Hey there,
Custom themes such as Moderna can only be uploaded on WordPress.com if you have the Business Plan Upgrade:
https://wordpress.com/business/
They are usually used for WordPress.org installs which run on different software.
If you do not want to go with the Business Plan but want to stay with WordPress.com, the good news is that WordPress.com has hundreds of available themes that you can activate (many for free), and they are found under Appearance > Themes
You can find out more about them here:http://en.support.wordpress.com/themes/adding-new-themes/
Let me know if you have any other problems or questions.
Cheers,
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