unable to change wordpress admin email

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  samuelgordonm · Member · Oct 14, 2018 at 4:02 pm

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  change wordpress admin email

  The blog I need help with is: (visible only to logged in users)

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  musicdoc1 · Member · Oct 14, 2018 at 4:25 pm

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  Hi,

  Have you followed the instructions in the Update Email Address support page? Secondly, have you read the Issues Changing Your Email Address section of that page?

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  samuelgordonm · Member · Oct 14, 2018 at 4:54 pm

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  I inputted a new email but it keeps saying “There is a pending change of your email to” but no email has sent?

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  musicdoc1 · Member · Oct 15, 2018 at 1:02 pm

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  Okay, thanks for the additional information. Someone had added a “modlook” tag to the sidebar before my first response. That tag calls for staff attention, so staff will respond to your request here.

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  staff-zinnia · Staff · Oct 15, 2018 at 1:35 pm

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  Good morning –

  Please verify that you’re looking for the confirmation notification from WordPress.com at the email address associated with your account – That’s the one at wordpress.com/me/account/

  – Make sure you have enabled notifications from us via email in your personal account settings.
  – Check spam and other folders in your email.
  – Add WordPress.com and WP.com to your contacts, this will help keep our notes from getting caught in your spam filter.
  – Try making the change from a different browser or clearing the cache in your current one. Instructions here: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  Write back if you’re still having trouble.