Unable to check out when paying for premium subscription

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  whenmarriagehurtscom · Member · Mar 30, 2017 at 8:10 pm

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  After my credit card information was entered (I triple checked and it was correct) I received a non-descriptive error message about an error and the checkout would not proceed.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Mar 31, 2017 at 11:10 am

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  Hi there,

  I have notified the Support staff. They’ll contact you about that checkout issue.

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  gemmacevans · Member · Mar 31, 2017 at 11:35 am

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  Hi there,

  Can you send me the exact error message? Once you’ve done so, I’ll take a look at why this is happening.

  Thanks!

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  whenmarriagehurtscom · Member · Apr 1, 2017 at 12:50 am

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  Yes! Thanks for the follow up. Here is the error message:

  I have triple checked that all of the information is correct.

  Thank you!

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  timethief · Member · Apr 1, 2017 at 3:02 am

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  Please copy and paste the error message you received here.

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  gemmacevans · Member · Apr 1, 2017 at 9:34 am

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  Hi there,

  I’m afraid the error message didn’t come through into your reply, can you send it again?

  Thanks!