Unable to click on links/ edit posts etc…
-
Unable to click on links as the admin on our blog. Unable to edit or navigate the page. Curious if there may be a possible glitch in the system? Any help out there! Thanks :)
The blog I need help with is: (visible only to logged in users)
-
There’s no known issue I am aware of.
In order to help you we need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) Exactly what you experience including what any error reports you receive state. -
Hello, I’ve followed the steps as directed, however we are still running into “un-clickable” issues we have never had before. We use two main laptops to connect to the internet and WordPress.com. Both use Chrome 34 and have Adobe up to date along with any other services. When we attempt to click on “share”, “edit”, “leave comment” or simply try to navigate the our page we are unable too-it simply shows up as the “pointer” not the “click-cursor”. Anymore information would be much appreciated! Thanks very much :)
-
I’m assuming that you actually worked through every step I posted above. If you did not then now is the time to do that step by step as I’m tagging this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
-
-
Hi there!
I went into your admin panel and front page and had no trouble clicking on the links. Can you kindly retry clearing your browser cache and cookies as detailed in our support doc?
http://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
http://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookiesPlease bear in mind that clearing your cookies will log you out of your account and require you to log back in to access your admin panel.
Let me know if that works! Thank you. :)
- The topic ‘Unable to click on links/ edit posts etc…’ is closed to new replies.
WordPress.com Forums 