Unable to Comment

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  shelaghg · Member · Jul 18, 2013 at 4:18 pm

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  I am unable to comment on any WP blogs requiring a wordpress.com account. I can log into wordpress.com with no problem, but when I try and comment on someone else’s blog it keeps telling me that my password is wrong.

  The blog I need help with is: (visible only to logged in users)

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  supportbot · Member · Jul 18, 2013 at 4:18 pm

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  The blog you specified at http://www.tripewriting.net does not appear to be hosted at WordPress.com.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

  If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

  This is an automated message.

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  shelaghg · Member · Jul 23, 2013 at 9:02 am

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  The automated message doesn’t address the issue at all.

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  kardotim · Member · Jul 23, 2013 at 9:11 am

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  but when I try and comment on someone else’s blog it keeps telling me that my password is wrong.

  On what blog does this happen? Do you also encounter this issue in a different browser? for example Firefox or Internet Explorer?

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  shelaghg · Member · Jul 23, 2013 at 9:19 am

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  The most recent blog I’ve had it happen on is http://coleriann.com/ I haven’t tried another browser.

  When I’ve had trouble commenting, I’ve logged into wordpress.com then returned to the comment page and refreshed it. It seems to recognise that I’m logged into WP but when I try to adda comment, it always comes back saying that my password is wrong.

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  kardotim · Member · Jul 23, 2013 at 9:58 am

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  Can you please try clearing out your browser cache? Also please try a different browser, this way we can rule out it’s a browser specific issue or not.

  Thank you.

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  shelaghg · Member · Jul 23, 2013 at 10:06 am

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  Will do. I’ll let you know how I get on. Thanks

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  shelaghg · Member · Jul 27, 2013 at 8:27 am

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  Sorry to take so long to get back to you, I haven’t had a chance to try this until today. I cleared the cache and that’s fixed it. Thanks for your help :)

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  kardotim · Member · Jul 28, 2013 at 5:14 am

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  Awesome!

  Please let us know if you need any further assistance!