Unable to complete subscription

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  tijdperktobias · Member · Dec 13, 2016 at 3:36 pm

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  I would like to subscribe as a customer, but cannot complete the form. The form does not accept the Dutch Zipcode (postcode). Why is that and what can I do to resolve this issue??

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Dec 13, 2016 at 6:32 pm

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  Hi there,

  I’m tagging this for Staff assistance. Subscribe to this topic and wait for their reply.

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  tijdperktobias · Member · Dec 13, 2016 at 8:43 pm

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  Thank you!!

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  kokkieh · Staff · Dec 14, 2016 at 12:46 pm

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  Hi there,

  Are you trying to purchase an upgrade? The Postal Code box should accept Dutch postal codes.

  Can you try it both with and without a space between the letters and the numbers?