Unable to connect domain
-
I’m trying to connect a domain I purchased with Google Domains but I keep getting the error ‘You cannot map this domain to a WordPress.com site.’
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
-
I’m also unable to edit this post to remove reference to my wordpress site which I want to remove.
-
Hi there!
I’ve removed your site link from your post.
I see that you’ve already added a domain connection to your WordPress.com site. The next step is pointing the domain to your WordPress.com site. This has to be done on your domain registrar’s end (Google).
We recommend using our nameservers to point the domain to WordPress.com because you added Professional Email with your domain, which wouldn’t work if the proper DNS records are not set up.
The WordPress.com nameservers are:
ns1.wordpress.com
ns2.wordpress.com
ns3.wordpress.comYou can contact your domain registrar (Google) and ask them to do this for you, or you can do it yourself from their website.
It may take up to 72 hours for the nameserver change to take effect after they have been updated.
I’d also like to take this opportunity to learn more about the site you’re creating with us. Would you mind telling us more about your new site? What’s the site for, and what features do you need on the site? Based on your site requirements, we’ll be happy to share specific guides and suggestions and help you accordingly.
-
Hey, it might have been just a race condition but now it does seem to have worked connecting the domain. I went through the click through setup and it seems to be working (wordpress is verifying right now).
I don’t think I need any guides at the moment but I have taking a look through some of the guides offered by wordpress and will check them out more in depth when I have the time.
Thanks for the help. -
-
Hi there!
I’m glad to hear that it’s working now. For free courses and learning materials, please feel free to check out https://wordpress.com/learn
We’re here to help, so feel free to contact us if you have further questions.
Regards
- The topic ‘Unable to connect domain’ is closed to new replies.