Unable to connect to my website

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  nancyc425 · Member · Sep 17, 2025 at 5:56 pm

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  I am currently unable to connect to my WordPress website. I have cleared the cache, and it is still not working.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  lucasbinati · Member · Sep 17, 2025 at 9:25 pm

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  Hi @nancyc425,

  Since your website isn’t hosted on WP.com, but with a third-party host, you’ll need to contact your hosting provider for further assistance. It looks like your provider is Network Solutions, so you can reach them through the link below.

  I hope that helps.