Unable to connect to Twitter
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Hello, I have been trying to connect several times with my Twitter account through the Sharing page to automatically tweet my post but it seems impossible to connect and this message appears: “This Publicize service does not support setting an external user ID.”
Thanks in advance!
The blog I need help with is: (visible only to logged in users)
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Hi,
Have you had a chance to watch the support video on how to connect your Twitter account to the Publicize option?
You can find it, along with more support info here:
https://en.support.wordpress.com/publicize/#twitterHope this helps :)
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Hi, thanks for the quick reply!
Yes, I did exactly what the video and page says and I got the message “This Publicize service does not support setting an external user ID.”
I tried now again, still doesn’t connect. -
Hi,
I’ve added the modlook tag to this post. A Staff member will assist you shortly.
Thanks for your patience.
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Hi blackh8le,
We have received other reports of the same error message so our developers are looking into what is causing it. I’ll pass your site address on to them and let you know when we have more news.
Thanks for reporting this.
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It looks like this issue should be fixed as of about an hour ago. Can you please clear your browser cache and cookies, log back into WordPress.com and Twitter, and try connecting again?
@dhvonic, if it still won’t work for you, please include a link to your site.
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