Unable to connect WooCommerce to Learning Store

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  michookla · Member · Aug 11, 2023 at 7:00 pm

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  I am unable to connect WooCommerce to my learning store. It says I do not have the plug in downloaded, but when I try to download it, it says download failed, and something about ‘destination folder already exists’, but does not show anywhere. I have a Woo Commerce account. Please assist. thanks!

  Self-declared URL: https://learningthis.life/learningstore/
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Aug 14, 2023 at 11:23 pm

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  Hey there, these forums are for the sites hosted and managed here at WordPress.com, vs. sites using WordPress code with another host.

  You might ask your host for help making a backup, then you can try renaming the existing WooCommerce folder under wp-content/plugins to see if that helps. Go back to the backup if needed. Then if you need more help, please consider searching and posting in the forums for the free WordPress software at WordPress.org.

  Or, if you’d like to migrate your site to our services so we can manage it for you, let us know. We have a guide for importing sites here and would be happy to help as needed. Cheers!