Unable to create directory wp-content/uploads/2018/10. Is its parent directory writable by the server?
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Good afternoon,
I am trying to edit my website, however, I am unable to download/update any plugins or upload any new media. Could you please help with this?
Please contact me on (email visible only to moderators and staff) or (redacted).
Thank you n advance. Really need to get this sorted asap.
Kindest regards
HarryThe blog I need help with is: (visible only to logged in users)
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Hi,
It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/
You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.
Please be aware phone support isn’t offered on WordPress.com, I’ve tagged staff to redact it as this forum is public.
Hope this gets fixed soon!
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Hi jpr1996,
These forums are public place so I’ve removed the phone number you shared :) As @torres126 mentioned, the WordPress.org support forums will be the place to post for help with a self hosted site.
Best of luck!
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