Unable to delete account

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  martinjermyn · Member · Sep 8, 2017 at 6:30 pm

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  I am trying to delete my site, but I get an error saying I have premium upgrades. I only have some themes which I am unable to delete. So, if I cannot delete them, how can I delete my account?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 8, 2017 at 6:32 pm

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  Staff have to remove premium themes and I tagged this thread with modlook for that to happen.

  Alternatively, they can transfer the premium theme to another site registered under the same username account.

  Which of the two is your preference please?

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  martinjermyn · Member · Sep 8, 2017 at 6:33 pm

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  I would like them deleted as I have no other sites, and would like my account fully deleted.

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  timethief · Member · Sep 8, 2017 at 6:36 pm

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  Thanks for the response. Please be patient while waiting for Staff.

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  kokkieh · Staff · Sep 9, 2017 at 2:59 pm

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  Hi there,

  I’ve removed the two themes, so you should now be able to delete your site under My Site ->Settings.

  Please note that WordPress.com username accounts cannot be deleted, but you can remove all personal information you added to your profile, and you can deactivate your account by switching the email to a throwaway address and locking it up with a random password. More details here:

  Deleting Accounts