Unable to delete featured image on homepage

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  eddiehernandezphotography · Member · May 25, 2020 at 7:41 pm

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  I know how to add and delete in divi theme, and even though it is remove in the builder, when I run a test on my website, it still shows as a request in the loading process…

  https://webpagetest.org/result/200525_Z0_3ad15bfe41294a634f51b115086f1881/1/details/

  Item: URL: https://eddie-hernandez.com/wp-content/uploads/2019/09/cropped-EddieHernandezPhotographyLOGO-copy_sq_cropped-1-32×32.jpg

  I even deleted it from my media content in addition to removing it in the builder but the request is still there.

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · May 26, 2020 at 8:28 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.