Unable to delete my site – premium upgrades

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  svenluckermans · Member · Dec 13, 2015 at 4:56 pm

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  I would like to delete my site (mrgoodlife.wordpress.com), similar issue to what quiescentya mentioned in other thread https://en.forums.wordpress.com/topic/cant-delete-my-site-premium-upgrade

  I had premium upgrades but they expired two months ago, so I am unable to cancel those.

  Could staff help me with this?

  Thanks in advance

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 13, 2015 at 11:05 pm

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  The site https://mrgoodlife.wordpress.com doesn’t exist
  The username account does exist https://en.forums.wordpress.com/profile/mrgoodlife

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  svenluckermans · Member · Dec 13, 2015 at 11:24 pm

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  different user.. doesn’t solve my case unfortunately

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  timethief · Member · Dec 13, 2015 at 11:33 pm

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  You cannot delete any site and you cannot cancel upgrades for any site unless you are logged in under the exact same username account that registered the site. Are you clear on that?

  I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  supernovia · Staff · Dec 14, 2015 at 8:36 pm

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  @svenluckermans, I was able to remove the expired upgrade for you. You can delete it or make it private now here:

  https://wordpress.com/settings