Unable to Delete Site

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  vee4ever · Member · Jan 9, 2018 at 3:03 am

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  Hello,

  I want to delete my site completely but am unable to because of a non expiring theme. I see this is a frequent issue. Please help me delete my site. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  avydun · Staff · Jan 9, 2018 at 3:06 am

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  If you have a premium theme purchased on your WordPress.com site, you will have to cancel that first at https://wordpress.com/me/purchases and then cancel your WordPress.com plan.

  Although, please note that you can have the WordPress.com staff move your premium theme from this site to another WordPress.com site you own – that way, not necessarily canceling this theme. Would you like to do that?

  I am also tagging the post with “modlook” for the WordPress.com staff’s attention.

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  vee4ever · Member · Jan 9, 2018 at 3:08 am

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  Thank you strikebuys.

  I am not able to cancel the theme, there is not an option for that when I go into that purchase so I will need a staff member to remove the theme. Looking to cancel my word press entirely. Thank you!

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  avydun · Staff · Jan 9, 2018 at 3:15 am

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  Oh, yes, you’re right, vee4ever. A premium theme purchased can be canceled only within 30 days of purchase.

  Let’s wait for staff’s reply.

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  gemmacevans · Member · Jan 9, 2018 at 9:06 am

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  Hi Veronica,

  I’ve removed the Bromley theme from somethingmorethanplanned1.wordpress.com so you should be able to permanently delete the site now:

  Delete a Website

  Please let me know if you have any questions.

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  vee4ever · Member · Jan 9, 2018 at 3:14 pm

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  Thank you @gemmacevans!

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  gemmacevans · Member · Jan 9, 2018 at 3:47 pm

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  You’re very welcome!