Unable to delete site

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  bhanuprakashmallya · Member · May 17, 2025 at 11:54 am

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  Hello,

  I have opted to delete my site. But even after several days it is still saying ‘Unable to delete site. We are still in the process of removing your previous plan…’

  Could you please check this?

  Thanks,
  Bhanu

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  josefhtest · Member · May 17, 2025 at 5:16 pm

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  Hello @bhanuprakashmallya,

  To do this, we’ll need to complete the downgrade process of bhanuprakashmallya.wpcomstaging.com first. To complete the process, could you confirm that you understand that:

  1. Any content (pages, posts, media, comments, etc.) added after adding outside themes and plugins will be lost.
  2. Any custom content created by plugins and themes will not be carried over.
  3. Plugins and third-party themes can no longer be used.
  4. The site will revert to using the old theme.

  Once we revert the site, you’ll be able to delete the site by following the steps here (this is not something we can do for you): https://wordpress.com/support/delete-site/

  We can proceed once you’ve confirmed. Thanks!

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  bhanuprakashmallya · Member · May 17, 2025 at 10:23 pm

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  Yes, I understand. Please proceed with the downgrade and delete process.

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  bhanuprakashmallya · Member · May 21, 2025 at 12:03 pm

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  Hello, when will the downgrade process be completed so that I can delete this site?

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  josefhtest · Member · May 21, 2025 at 7:35 pm

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  Hi there @bhanuprakashmallya,
  
  Thanks for your patience. We have reverted your site to free plan now.
  
  Before deleting your site, consider exporting your content for safekeeping. You will also have an option to do this during the deletion process.
  
  Let me know if you have any questions.
  

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  bhanuprakashmallya · Member · May 21, 2025 at 11:57 pm

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  Thank you!

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  josefhtest · Member · May 23, 2025 at 10:03 pm

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  You are very welcome. Let us know if you have any future site plans or have any other question.