Unable to display Jetpack dashboard

• 

  lglanz · Member · Jun 7, 2023 at 5:22 am

  • Copy link
  • Add topic to favorites

  I currently have 2 issues with Jetpack.
  For the past few days I’m receiving an email to say that Jetpack was unable to create a backup. I do have a WiFi connection.
  Also, on my site, I get a message that Jetpack is unable to display the dashboard.
  What should I do?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  venkateedara · Member · Jun 7, 2023 at 5:37 am

  • Copy link

  Hi @lglanzthere,

  You may need help with Jetpack plugin!

  Can you please contact Jetpack support about this via https://jetpack.com/contact-support/?rel=support if you have a paid plan, or https://wordpress.org/support/plugin/jetpack/ if you do not.

• 

  lglanz · Member · Jun 13, 2023 at 5:19 pm

  • Copy link

  Thank you @venkateedara

  I do have a paid plan and have requested help from Jetpack support. I’ve just had a response and they have suggested I seek help from my web host, which I will do. Thank you for your response.

• 

  staff-zinnia · Staff · Jul 20, 2023 at 5:31 pm

  • Copy link

  I will mark this thread resolved. Good luck lglanz.