Unable to do payment

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  ischoolify · Member · Jul 29, 2022 at 11:12 am

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  Hi Can you please help me as my card is getting declined everytime while making payment

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Jul 29, 2022 at 2:14 pm

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  Hi there:

  Pulling up your account, it looks like your bank is declining the transaction on their end. It’s pretty common for banks to flag transactions they’re not familiar with – you would simply need to contact your bank and let them know that this is a valid transaction.

  Once you’ve cleared that up with your bank you should be able to complete that purchase.

  If you still have trouble you would need to contact our Billing Support team directly via email to billingsupport (at) wordpress (dot) com from the email address on file for your WordPress.com account.

  I hope that helps!