Unable to Edit

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  margaretworsley · Member · Sep 30, 2021 at 4:59 pm

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  Hi there,
  I’m unable to edit any of the pages of my site. Am receiving messages such as “Sorry, we had a problem fetching your Reader subscriptions,” and “Failed to retrieve all domains.”
  Any assistance would be much appreciated.
  Thank you,
  Margaret

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Oct 1, 2021 at 9:24 am

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  Hi there,

  Clearing your browser’s cache is a known fix for this type of issue. Here’s how to do it:

  Solve Common Browser Issues

  If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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  margaretworsley · Member · Oct 1, 2021 at 7:07 pm

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  Howdy,
  Cleared browsing data but still can’t edit any of my pages. Any help would be much appreciated.
  Thanks,
  Margaret

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  staff-doublebassd · Staff · Oct 1, 2021 at 9:03 pm

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  Hi there,

  At what stage are you receiving this message? Right when you are opening a particular page edit? I am unable to replicate that message on my end when opening the page edits on your site.

  Have you tried editing while using a different browser? Let me know if you receive the same error when trying this.

  Thanks!

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  margaretworsley · Member · Oct 14, 2021 at 2:45 am

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  Everything seems to be working again. Hooray! Thanks for your help!!

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  patsbulkfoods · Member · Nov 1, 2021 at 2:27 am

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  I am having the same problem with Patsbulkfoods.com. Clicked on Edit and cannot open the page. I get a white screen and a message that says “Sorry, we had a problem fetching your Reader subscriptions”. Tried right clicking and
  opening in a new page but same result.

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  fstat · Staff · Nov 1, 2021 at 9:01 am

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  Hi @patsbulkfoods,

  Have you tried clearing your browser’s cache? If this doesn’t work, then I suggest trying a different browser.