Unable to edit my site

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  lilymharper · Member · Dec 4, 2021 at 1:02 am

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  I’m having trouble editing my site -www.lilyharper-author.com, the site listed above is an old site I had from three or more years ago. However, in July of this year I paid for a new domain with WordPress, built a new site which I am unable to log into any of the pages and because of that I am unable to find the transaction details for the July payment – I think made around July 25th 2021. I can access the current site with the url lilyharper-author.com but cannot access my site using the WordPress dashboard.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Dec 4, 2021 at 9:48 am

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  Hi there!

  Can you find the email you received when purchasing your upgrades? The email address we sent this to would be the one you should use to log in.

  If you’re unsure about that, please look for the transaction ID on your bank statements: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id.

  Once you have it, email it to passwordhelp@wordpress.com. Do not post it here, as these are public forums.