Unable to enter Admin…

  • Unknown's avatar
    tedrax56 · Member ·

    Started yesterday. Everything went relatively smoothly until i tried to access the settings on Woocommerce. System sends me to a page that asks if i am the owner. Then i get sent to another login site, that does not recognize my email nor username. When i enter my password, all i keep getting is an error report that my email is not recognized. Which is impossible, since WP sent several emails to that same email address. i gave up last night and hoped that this morning, your system would recognize my email, but it still does not. How can i get into Admin?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    otpidusprime · Member ·

    Hello @tedrax56
    Which site are you talking about?

    We cannot use the Woocommerce plugin on WordPress.COM sites as we are not allowed to upload custom plugins here.

    If your site is probably using WordPress.ORG.

    In that case, you have posted your issue in the wrong forum. This forum only supports the sites hosted on WordPress.COM and not elsewhere.

    Both(WordPress.COM and WordPress.ORG) are different products. You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/

    To get help, please post your question on the WordPress.ORG support forum: https://wordpress.org/support/

    We are really sorry that we cannot help even tough we want to. Hope you issue gets resolved ASAP.

    Thanks!

  • Unknown's avatar
    otpidusprime · Member ·

    CORRECTION:
    Your site is probably using WordPress.ORG.*

  • The topic ‘Unable to enter Admin…’ is closed to new replies.