Unable to enter Customize Mode

  • Unknown's avatar
    jannesong · Member ·

    Hi there, I was fiddling around with my new blog – I replaced the Home page, and then set the blog to have a static homepage. Now I am unable to ‘load design tools’ and customise my blog.

    Basically, my problem is with the /wp-admin/customize.php page.

    Someone wrote about the same issue in May (which was resolved by macmanx), but I couldn’t figure out how to fix it myself. Help is appreciated! Thank you in advance.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Hello there,
    If you have not purchased the custom design upgrade note that no changes you try out aside from those such as Custom Background, Custom Header, etc. which are stated on the theme description pages in the features column (right hand side) will be visible to visitors.
    http://en.support.wordpress.com/custom-design/
    http://en.support.wordpress.com/custom-design/editing-css/
    http://en.support.wordpress.com/custom-design/custom-fonts/

    You do not need to load the design tools unless you have the Custom Design upgrade. All of these functions can be accessed from your dashboard – without loading the custom design tools – no upgrade required.
    Appearance > Header
    Appearance > Background
    Appearance > Theme Options (applicable only to some themes)
    Settings > Reading (set a static front page)
    Site Title and Tagline > Settings > General

    If you are using the preview mode for the Custom Design upgrade some of the settings in that mode will save but they won’t show up on the front end unless you purchase the upgrade.

    To go back to the free options, go to Appearance → Themes → Customize → Colors and click the “exit the preview” link in yellow at the top of the panel on the right.

  • Unknown's avatar
    jannesong · Member ·

    Thanks for your reply, timethief. :)

    Unfortunately I don’t think that is where my problem lies..
    I believe I have the same issue as Trevor from this thread.

    The issue was resolved, but I’m not sure how. If anyone knows the answer, your help would be very much appreciated!

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