Unable to export blog: HTTP 500 Internal Server Error
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For quite some time I’ve been unable to export my site using the free export feature under tools. I thought maybe this was due to my using Linux, but today I tried it from Windows 7 and I have the same problem. When I have the settings to “all” and click on export it eventually just times out. The only thing that seems to work is to define a very short period of months. However, this would take many exports to get the whole blog and I don’t know that I could then re import all of them to combine them together if I needed to.
I see from searching the forums that sometimes larger blogs can cause the script to time out. In the case I found they were able to run a separate script and email the results. Can someone assist me with this? Here is the other forum page I found on this: https://en.forums.wordpress.com/topic/i-do-not-have-the-possibility-to-download-for-free-exports-which-should-receive?replies=2#post-1632945
The blog I need help with is: (visible only to logged in users)
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I’ll tag this for staff to follow up. Please subscribe to the thread and be patient while waiting for a reply.
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Hi there,
I’m working on generating that export file for you, and as soon as it’s ready I’ll email you a link where you can download it. Please let me know if you have any questions about that. :)
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Hi dalrock and rjlipton,
Your export files for your blogs are both ready — I emailed you a link to download those files. Please let me know if I can do anything more to help with that. :)
If anyone else needs help with a blog export, please start a new forum thread with your request. That will help us keep track of each request. Thanks!
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Hi dalrock and rjlipton,
Your export files for your blogs are both ready — I emailed you a link to download those files. Please let me know if I can do anything more to help with that. :)
Thanks rachelmcr! I don’t see the email from you with the link. Perhaps gmail is just slow today. I’ll keep checking.
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Please check in your email client spam/ junk mail filter as well as your “social” tab in Gmail, if you use it.
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Hi dalrock,
Did you find that email in any of the places timethief mentioned? If not, please let me know.
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Hi rachelmcr. Yes, it was in the “social” tab, just as timethief suggested. I had written up a reply to her noting this and thanking her, but I must have failed to hit submit. Thanks to both of you for your help.
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For some reason my comments aren’t coming through. Yes, thank you rachelmcr and timethief. The email was indeed in the “social”
tab (a tab I wasn’t aware of). Thanks again for all of your help. -
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