Unable to export orders from website – 500 error

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  papogorzelska · Member · May 20, 2023 at 3:17 pm

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  As a marketing team we’re trying to export orders from website but getting 500 error ( see below ). Other exports works just fine, there is a high chance it’s not working for orders because of the size – several thousand of orders. Is there a chance you can export it for us and send it to the owner email as you did some time ago for example here ?
  
  Error:

  

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · May 21, 2023 at 7:55 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://wordpress.org/support/plugin/woocommerce/#new-topic-0

  Thanks!