Unable to find a way to make payment

• 

  sja1947 · Member · Jan 13, 2021 at 11:00 pm

  • Copy link
  • Add topic to favorites

  Unable to find a way to make payment

• 

  controltam90 · Member · Jan 14, 2021 at 2:49 am

  • Copy link

  Hello,

  Please provide the URL to your website.

  If you are trying to make new purchases to your account, you will need to add your preferred payment method. You can do this in your account profile under manage purchases

  You can check this article for further description of the process:
  https://wordpress.com/support/payment/

• 

  kokkieh · Staff · Jan 14, 2021 at 5:18 am

  • Copy link

  Hi there,

  Are you trying to renew the upgrades on fbcpoteau.com?

  You are an admin on that site, but your account does not own the upgrades on the site. Only the other admin, who owns the upgrades, can renew them.

  If you own the other account as well, log in as that username, and you’ll be able to renew the upgrades from the Purchases page at https://wordpress.com/me/purchases