Unable to find access to domain registration for chasingayden.com

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  emilymcallister33 · Member · Jun 25, 2020 at 2:36 pm

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  Hello,

  The domain chasingayden.com was purchased through wordpress.com it says the domain registrar is wildwestdomains.com, we’ve contacted wildwestdomains and they confirm it was indeed registered with wordpress.com.

  The account we are submitting this support request through was believed to be the account that registered chasingayden.com however the domain is not here.

  How can we find out which account the domain chasingayden.com was registered under so we can access the nameservers?

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  supernovia · Staff · Jun 25, 2020 at 11:33 pm

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  Hi there, it’s not under this account.

  Generally speaking, it’ll be under the email address that gets renewal reminders and what not. Do you have access to that?

  If not, I’d recommend using info from a previous payment in our secure Account Recovery form. Here’s how:
  https://wordpress.com/support/account-recovery/#account-recovery-form

  Then you’ll be in the right account.