Unable to find my website on the dashboard

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  sbarker3371 · Member · Apr 29, 2015 at 2:22 pm

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  I have created a website, posted it, and left it alone for 3 weeks. Since then I am unable to access the admin portion of it. When I log in, it does not show my published website anymore. http://www.bigskyfiretraining.com

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Apr 29, 2015 at 4:54 pm

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  Hi there! That site is not hosted on WordPress.com. In order to log into that site, you’ll need to go here:

  http://bigskyfiretraining.com/wp-login.php?redirect_to=http%3A%2F%2Fbigskyfiretraining.com%2Fwp-admin%2F&reauth=1

  If you need further help with your self hosted WordPress, try posting over in the WordPress.org forums:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  I do see that you have the site https://bigskyfiretraining.wordpress.com/ with the Premium plan. If you’re not using this site, I can cancel and refund the Premium plan for you.

  https://wordpress.com/plans

  Let me know if I can help with anything else!

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  sbarker3371 · Member · Apr 29, 2015 at 5:19 pm

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  You are unbelievably amazing. Thank you sooooo much for your help. You made my week. I think I made a mistake and paid for two premium packages, one for http://www.bigskyfiretraining.com and the other for “wordpress.com” . Please cancel the wordpress.com one.
  Thanks again for all your help.
  It has been stressfull.

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  shawnajroberts · Member · Apr 29, 2015 at 5:44 pm

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  Happy to do that! I’ve just issued you a refund. It normally takes around a week for a refund to appear on your bank statement.

  Please let me know if there is anything else I can help with! :)