Unable to find our account
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Hi, I am from AACA (Asian American Civic Association) we’re unable to access the wordpress account for one of our website at https://budsandblossoms.org/.
We want to edit some info on our website, but it seem our (email visible only to moderators and staff) account does not work or recognized it as I try to forgot the password.
WP.com: Yes
Correct account: Unknown -
Your site is not hosted with WordPress.com; it is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.
So, you’ll log in to it through https://budsandblossoms.org/wp-login.php and not through us.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
And if you don’t recall the password, they have some options for you at https://wordpress.org/support/article/resetting-your-password/
With all that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/
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