Unable to Gain Access to Company Blog
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I’m trying to recover our WordPress blog- https://bevello.wordpress.com/, which I do not have credentials for since it was created before I started working for bevello. It hasn’t been updated since 2009 + I’ve been trying desperately to gain access to this account but I do not have the transaction ID, an activation URL/ key or authentication codes.
We are wanting to re-launch the blog in 2016 to our branding standards. I would be more than happy to provide any appropriate information I can and/or if I need to verify that I am in fact with bevello.
Thank you in advance!
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It’s important to know that companies, organizations, and groups of any kind do not own blogs. It’s likewise important to know that sharing login information is unsupported and discouraged.
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.
Clicking this link should display all blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibilityIf the log-in information is lost visit https://en.wordpress.com/wp-login.php?action=lostpassword
The blog’s owner must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them or to update credit card information, or to transfer the blogs and the upgrades to another username account, or to delete them.
https://en.support.wordpress.com/change-credit-card-details/
http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
https://en.support.wordpress.com/my-upgrades/#transferring-upgradesYou will have to contact the site’s actual owner and have them delete their blog or transfer the site to your username account.
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