• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Unable to Gain Access to Company Blog

Unable to Gain Access to Company Blog

  • Unknown's avatar
    raleighsocialbutterfly · Member · Dec 29, 2015 at 3:32 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    I’m trying to recover our WordPress blog- https://bevello.wordpress.com/, which I do not have credentials for since it was created before I started working for bevello. It hasn’t been updated since 2009 + I’ve been trying desperately to gain access to this account but I do not have the transaction ID, an activation URL/ key or authentication codes.

    We are wanting to re-launch the blog in 2016 to our branding standards. I would be more than happy to provide any appropriate information I can and/or if I need to verify that I am in fact with bevello.

    Thank you in advance!

  • Unknown's avatar
    timethief · Member · Dec 29, 2015 at 6:50 pm
    • Copy link Copy link

    It’s important to know that companies, organizations, and groups of any kind do not own blogs. It’s likewise important to know that sharing login information is unsupported and discouraged.

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

    Clicking this link should display all blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
    follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If the log-in information is lost visit https://en.wordpress.com/wp-login.php?action=lostpassword

    The blog’s owner must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them or to update credit card information, or to transfer the blogs and the upgrades to another username account, or to delete them.
    https://en.support.wordpress.com/change-credit-card-details/
    http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
    https://en.support.wordpress.com/my-upgrades/#transferring-upgrades

    You will have to contact the site’s actual owner and have them delete their blog or transfer the site to your username account.

  • The topic ‘Unable to Gain Access to Company Blog’ is closed to new replies.

Tags

  • login credentials
  • transfer blog to another username account

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 10 years
  • Latest reply from raleighsocialbutterfly

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions