Unable to get AMP

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  finevine · Member · Oct 2, 2017 at 5:32 am

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  Hello,

  Even if I desactivate the Mobile theme or not (my theme is already mobile friendly) I can not manage to customize the AMP looking of my website cqf-avocat.com.

  When I try to customize AMP looking to customize.php?autofocus[panel]=amp_panel&customize_amp=1 the AMP menu appears at the beginning of the loading of the page and then disappears quickly as soon as the customizing preview shows the mobile friendly version of the page.

  I’ve opened a ticket in april with an “hapiness” engineer but since, nothing has changed.

  What can I do to get AMP ?? Could you please correct this bug ??

  I received this mail from the semrush audit team :

  100% of your pages have no AMP version.
  Google is obviously giving preference to pages created with its new technology, known as AMP, by placing them at the top of mobile search results in the Top Stories area. So, if you’d like to win Google’s favor and see your pages in Google’s Top Stories, you should definitely consider creating Accelerated Mobile Pages.

  AMP is pretty important.

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Oct 2, 2017 at 7:50 am

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  Hello there, AMP pages are enabled by default on WordPressdotcom, but if you want to check, look here: https://wordpress.com/settings/traffic/

  More about AMP on WordPressdotcom can be found in the support guide here: https://en.support.wordpress.com/amp-accelerated-mobile-pages/

  There is a link just below that setting which allows you to make some simple changes to your AMP pages.

  I don’t know who “semrush audit team” is, but they may be looking to sell you their services in optimizing your site for the web. All the information about site optimization of your WordPressdotcom site can be found in our support site and if you have any upgrade plan, you are eligible for direct support by our Happiness Engineers when you post via the dashboard Contact form here: https://wordpress.com/help/contact If Live Chat isn’t available, you will be submitting a support ticket.

  Regardless I’ve tagged this thread for Staff attention to note the original contact in April.

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  gemmacevans · Member · Oct 2, 2017 at 11:52 am

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  Hi finevine,

  I’ve opened a ticket in april with an “hapiness” engineer but since, nothing has changed.

  This thread is the only support request we have received from the finevine account you are currently logged in to. Please contact us from this page and we’ll be happy to look at you site:

  https://wordpress.com/help/contact/

  As @justjennifer mentioned, AMP is enabled by default on WordPress.com sites but we can look into any issues you are having.

  Thanks!

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  gemmacevans · Member · Oct 2, 2017 at 11:56 am

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  I’ve discovered that another user of site contacted us — [redacted] and we were investigating this issue. Please contact us logged in as [redacted] so all of your support stays under one account :)