Unable to get customer service to response

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  chryseoshealth · Member · Apr 29, 2025 at 7:36 am

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  I have trying to get help from the customer service but no response for a long time. What should I do?

  The blog I need help with is: (visible only to logged in users)

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  ltardimcce46dc07f · Member · Apr 29, 2025 at 7:55 am

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  That depends on which plan you are currently in.
  If you’re on a paid plan, you can reach out to WordPress.com support directly through live chat or email. Just make sure you’re logged in, then follow the instructions here:
  – https://wordpress.com/support/help-support-options/#how-to-contact-us
  
  Sometimes, there might be a high volume of requests, which can cause some delays.

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  chryseoshealth · Member · Apr 29, 2025 at 8:05 am

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  yes I am on a paid business plan for the last 5 years. But still no response on the chat.

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  chryseoshealth · Member · Apr 29, 2025 at 8:10 am

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  If my site is set to private now, how can I turn it back on.

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  chryseoshealth · Member · Apr 29, 2025 at 8:17 am

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  Finally managed to get the issue resolve by myself. But it will be nice to have a responsive customer service.

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  ltardimcce46dc07f · Member · Apr 29, 2025 at 8:30 am

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  Yeah, I know it can be frustrating at times.
  I am glad that at least you got it resolved on your own.
  
  I’ll mark this as solved for now, but feel free to reactivate it if you face any other issues.