Unable to get customer service to response
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I have trying to get help from the customer service but no response for a long time. What should I do?
The blog I need help with is: (visible only to logged in users)
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That depends on which plan you are currently in.
If you’re on a paid plan, you can reach out to WordPress.com support directly through live chat or email. Just make sure you’re logged in, then follow the instructions here:
– https://wordpress.com/support/help-support-options/#how-to-contact-us
Sometimes, there might be a high volume of requests, which can cause some delays. -
yes I am on a paid business plan for the last 5 years. But still no response on the chat.
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Finally managed to get the issue resolve by myself. But it will be nice to have a responsive customer service.
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Yeah, I know it can be frustrating at times.
I am glad that at least you got it resolved on your own.
I’ll mark this as solved for now, but feel free to reactivate it if you face any other issues.
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