Unable to get to Dashboard b/c login link keeps connecting to auto-gen profile
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I’m trying to log into my WordPress.com account with email (email visible only to moderators and staff), but the login links keep connecting me to an auto-generated profile instead of my actual account. I can see my real account exists because I can view my site at [your site URL], but I can’t access the dashboard to manage it.
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The email address is the unqiue identifier on the wordpress.com platform, meaning it’s impossible your email address brings you to another account. So your actual account must be connected to another email address.
What site are you talking about?
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the site is ttofcbcgb.wordpress.com
According to what I recorded, my email is (email visible only to moderators and staff)
It has been working all along until yesterday. Something might went wrong after seeing my profile name is auto-generated.
thanks for your help!!!
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You simply created another wordpress.com account as you obviously used another email address.
Delete current account and log in again using the username ttofcbcgb – https://wordpress.com/forums/users/ttofcbcgb/ – so not an email but the username
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Closing your account deletes all sites you own and all their content. In this guide, you will learn how to close your WordPress.com account and restore it if needed. In this guideClose your accountWhen you close your accountAlternatives to closing your accountStop chargesModify your sitesUpdate your accountCancel active purchasesRestore a closed account Have a question -
This is too extreme solution. There should be a better one without deleting accounts and risk losing all contents which have been there for over several years now
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wordpress/wp-admin shows me this error:
User ttofcbcgb1cb39c1ca3 Cannot Access the Dashboard Requested
You are logged in as “ttofcbcgb1cb39c1ca3” and do not have the necessary privileges to access the dashboard for “Home at TTOF@CBCGB 波士頓郊區華人聖經教會“. If you are not “ttofcbcgb1cb39c1ca3”, please log out, and log back in with your username. If you are “ttofcbcgb1cb39c1ca3” and you need access, please ask an administrator of the site to invite you.
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I’m sorry you feel like this DUH!
I followed AI assistant who told me to log out and log-in with the original profile name (instead of email address). That works like a chime! I can now use Dashboard like always, without deleting account and risking losing my many years of contents! DUH
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why would the fake profile name is auto-generated for another email behind my back! I can’t think about such an aggressive software creating a new fake profile that caused so much confusion.
AI Assistant chat helps better than human forum! no wonder customer support jobs are going away if attitude remain insensitive towards customer.
WordPress.com Forums 