unable to get to pluggins

  • Unknown's avatar
    bearsdenbrenda · Member ·

    I am unable to get to my plugins tab to deactivate and update plugins. There is a critical error message. Our site is working completely fine it’s just on the back end I cant reach the plug in’s tab. help what do I do!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-calvinkantes · Staff ·

    Hello there,

    It looks like bearsdencolorado.com is currently hosted with GoDaddy. However, I see your site was connected to WordPress.com with Jetpack.

    There was a recent update, and that could have contributed to you seeing the error on the site when logged in. That error has since been resolved.

    However, if you are still seeing an error on your site while accessing your plugins page, then I’d recommend contacting GoDaddy support so they can check to see if there is a plugin or theme conflicting on your site.

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